Terms and Conditions

1. Scope of Services

Software4Business provides services as outlined in individual contracts, which may include setup, configuration, training, data migration, development, and project management. The specific services, deliverables, and limitations will be detailed in your proposal or letter of engagement (LOE).

2. Payment Terms

Payments are accepted via Credit Card (Stripe) or EFT (Direct Bank Payments).

Invoices are issued fortnightly, covering 5-10 working days of consulting in advance and any planned expenses or modules.

Invoices are payable within 7 working days unless otherwise stated.

Late payments may incur a 10% interest fee, and invoices overdue by more than 60 days may result in debt recovery action.

Travel and accommodation expenses, if applicable, will be charged at current ATO rates and billed transparently.

3. Confidentiality

Both parties agree to keep any proprietary information gained during the engagement confidential.

4. Intellectual Property

Ownership and licensing rights for work completed during the contract will be as specified in the individual contracts.

5. Liability and Indemnification

Software4Business is not liable for any indirect, incidental, or consequential damages, including loss of profits or data, resulting from your use of services.

You agree to indemnify Software4Business from any claims arising from your use of the services.

6. Term and Termination

Either party can terminate the agreement with written notice if terms are breached and not corrected within 30 days.

Agreements may also be terminated for non-payment or other violations of these terms.

7. Governing Law

These terms are governed by the laws of the jurisdiction where Software4Business is registered, and all contracts fall under Australian law.

8. Force Majeure

Neither party is liable for failure to meet obligations due to unforeseen events beyond their control.

9. Dispute Resolution

Both parties agree to attempt negotiation, mediation, or arbitration before pursuing legal action.

10. Data Protection

Software4Business will protect client data according to relevant regulations, as detailed in individual contracts.

11. Amendments

These terms may be updated from time to time. Your continued use of the services after any updates will indicate your acceptance of the new terms.

12. Product Warranty and Returns

1. Products sold by Software4Business are covered by a limited warranty against manufacturing defects for a period of 30 days from the date of purchase.
2. Warranty claims must be submitted with proof of purchase and a detailed description of the issue, including any troubleshooting steps performed.
3. Returns for non-defective items are not accepted after use, except at Software4Business’s sole discretion, and may result in a store credit at our discretion.
4. For defective items under warranty:
   • The customer must return the item for inspection.
   • If the defect is confirmed, Software4Business will repair or replace the item at its discretion.
5. Software4Business is not liable for misuse, improper storage, or failure to follow recommended maintenance procedures that result in product malfunction.
6. All shipping costs associated with returns and replacements are the responsibility of the customer unless otherwise agreed in writing.